1. Introduction
Aman-X LTD (hereinafter “we”, “us” or “Aman-X”) is committed to protecting the privacy of your personal data. This privacy policy explains what information we collect, how we use it, and how you can exercise your rights regarding your personal data.
2. Data Collected
We collect different categories of data to provide and improve our Artificial Intelligence (AI) and automation services:
- Identification Data: This includes all data entered by an individual on their own behalf or on behalf of a company for consultation or subscription to one or more of our services.
- Technical Information: This includes your IP address, browser type, and pages visited on our site (www.aman-x.com).
- Service Usage Data: This includes information on the use of our automation tools, service preferences, and interactions with our AI chatbots.
- Business Data: This includes transaction details, services purchased, and payment preferences.
3. Data Collection Methods
We collect personal data in several ways:
- Directly From You: When you fill out a contact form, create an account, or interact with our services.
- Automatically: Through cookies and similar technologies when you visit our site or use our online tools.
- From Third Parties: Through business partners or integrations used to provide our services.
4. Use of Data
The data collected is used to:
- Provide and personalize our automation and AI chatbot services.
- Improve the performance of our RPA (Robotic Process Automation), predictive analytics, and automated workflow solutions.
- Communicate with you regarding our offers, product updates, and technical support.
- Conduct market analysis and improve our services based on customer needs.
- Comply with legal and regulatory obligations.
Aman-X Enterprise declines all responsibility for the accuracy or updating of personal data provided by the user. It is the user’s responsibility to ensure that the information provided is accurate, complete, and up-to-date. Any omission or error in the personal data transmitted may affect the quality of the services provided.
Information can be updated by contacting our customer service at contact@aman-x.com
5. Sharing Data With Third Parties
Your personal data may be shared with:
- Service Providers: For payment processing and technical support.
- Integration Partners: When using our chatbot services or other AI tools integrated with your systems.
- Legal Authorities: When required by law or to protect our rights.
Aman-X will never sell your personal data to third parties.
6. Data Retention
We will retain your personal data for as long as necessary for the purposes described in this policy or to comply with legal obligations. Retention periods vary depending on the nature of the data and regulatory requirements. Identification data may be kept permanently.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
8. Your Rights
In accordance with data protection regulations, the GDPR, you have the right to:
- Access your personal data.
- Request the correction or deletion of your data, except for identification data or data related to financial transactions or payments.
- Object to the processing of your data or limit its use.
- Request the portability of your data to another service provider.
To exercise these rights, please contact us at policy@aman-x.com.
9. Use of Cookies
We use cookies to analyze the use of our site, personalize your experience, and offer relevant content. You can manage your cookie preferences through your browser settings.
10. Changes to the Privacy Policy
Aman-X reserves the right to modify this privacy policy at any time. Any changes will be published on this page, and if necessary, we will send you a notification by email.
11. Contact
For any questions or requests regarding this privacy policy, please contact us at the following email address: policy@aman-x.com.
Last Update on November 27, 2024